turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How do i sign out? when i go on my account nothing happens. i did my daughters taxes now trying to do mine, but can't sign out of hers.

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
ErinH
Intuit Alumni

How do i sign out? when i go on my account nothing happens. i did my daughters taxes now trying to do mine, but can't sign out of hers.

This has been occurring with customers using Chrome browsers. We are currently unsure of what setting is causing it, but TurboTax Online saves your return after each screen in case one were to get disconnected accidentally.  So you can go a neutral screen where you are not inputting any data, and then close the browser.

If the problem continues with your Chrome browser, try clearing your cookies and cache or you can try another browser such as IE or Firefox (Firefox works best with TurboTax).

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies