turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

meltonc17
New Member

how do I sign in online when the site keeps telling me to upgrade my browser.

I downloaded mozilla foxfire twice and google chrome once. Still cannot get past the page telling me to upgrade. Maybe it's time to change to H & R Block

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

6 Replies

how do I sign in online when the site keeps telling me to upgrade my browser.

You might try contacting Support (link below) during regular business hours.

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

nosebeef
New Member

how do I sign in online when the site keeps telling me to upgrade my browser.

I've downloaded Chrome & Microsoft Edge and have the same issue...

TiffanyL
Expert Alumni

how do I sign in online when the site keeps telling me to upgrade my browser.

Are you using a computer, tablet, or mobile device?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
oldcatman
New Member

how do I sign in online when the site keeps telling me to upgrade my browser.

HOW?

JeanneLO
Expert Alumni

how do I sign in online when the site keeps telling me to upgrade my browser.

What browser are you using? Please see this for supported browsers for TurboTax Online: https://turbotax.intuit.com/personal-taxes/online/system-requirements

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

how do I sign in online when the site keeps telling me to upgrade my browser.

Yo Super TagTeam level 15

 

I also have the same issue

 

My ios for ipad is current  So are both my Safari AND Firefox browsers

 

Don’t evade.  Help

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question