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reyna-family
New Member

How do I remove my expert from my taxes?

 
3 Replies
VolvoGirl
Level 15

How do I remove my expert from my taxes?

How to remove Turbo Tax Live.  There are 2 different ways to remove Live depending on how you added it

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

fanfare
Level 15

How do I remove my expert from my taxes?

Your TurboTax Live Expert has better things to do than look at your tax return again after you've finished and Tax Season is over.

Like, going to Disneyland.

mesquitebean
Level 15

How do I remove my expert from my taxes?

@ reyna-family  asked:  "How do I remove my expert from my taxes?"

 

Underneath your question it is indicating that you are using "Live Full Service Premier."    If you are using the Live Full Service product, I don't believe you can cancel that on your own in the same way that one can cancel regular Live TurboTax (without Full Service.)   With the "Full Service" component a dedicated tax expert is preparing your return for you, so it becomes more complicated to cancel.   So you'll likely need TurboTax Support to do that for you.  If so, here's how to phone TurboTax Support:

 

Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

 

You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact

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