Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
odie11552004
Returning Member

How do I refresh my return documents? Many pages say ‘do not file’.

 
3 Replies
HelenC12
Employee Tax Expert

How do I refresh my return documents? Many pages say ‘do not file’.

Your tax program might be already updated. The IRS and states have not finalized all their forms and that is why you may be getting "Do Not File" on your forms. See When will my forms be ready?

 

If your using TurboTax Online, TurboTax automatically updates the program.

 

To manually update the TurboTax CD\Download program, see  How do I update my TurboTax CD/Download software program?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
odie11552004
Returning Member

How do I refresh my return documents? Many pages say ‘do not file’.

I am using TT online, but every time I click the download/print button, the same watermark is on pages. I did receive an email that stated the forms were fixed, but the PDF is the same. 

JulieS
Employee Tax Expert

How do I refresh my return documents? Many pages say ‘do not file’.

Did you e-file you return? 

 

Sometimes you will see Do not file because the form isn't ready, other times, it because it is not part of return that is sent to the IRS. 

 

If you have completed your return, you can try printing through the Print Center:

  1. Log into the account where you filed the return.
  2. Scroll down to Your tax returns & documents and click Show
  3. Select Add a State to get back in return.
  4. In the left hand-menu, select Tax Tools.
  5. Select Print Center.
  6. Then choose Print, save or preview this year’s return.
  7. Select View or print forms, then go ahead and print.

That should remove any watermarks from your tax forms.

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Dynamic AdsDynamic Ads
Privacy Settings
v