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tractor
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How do I reenter my account with a code that was e-mailed to me

I entered a wrong password then was e-mailed a code to enter, when I go into my account the user name is already in and when I enter the password with the code it sends me another code and on and on and on I think this is 8 times I have tried to enter my account

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BrandiS
New Member

How do I reenter my account with a code that was e-mailed to me

When entering the verification code to gain access to your Turbo tax account be sure that you are not logging out of Turbo tax when you go to retrieve the verification code. When you log out of Turbo tax to retrieve the code the code will expire. If you unable to keep a separate window open to retrieve verification code try sending the code to your cell phone.

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