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jamesdemlow
New Member

How do I pay the $39.99 for an additional state?? Need Colorado

Cannot find out how to pay the $39.99 for an additional state

1 Best answer

Accepted Solutions
DoninGA
Level 15

How do I pay the $39.99 for an additional state?? Need Colorado

Use the desktop editions, with the program opened, click on Online at the top of the program screen.  Click on Download State and follow the prompts.  You will be asked for a credit card number to pay for the state program.

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3 Replies
DoninGA
Level 15

How do I pay the $39.99 for an additional state?? Need Colorado

Use the desktop editions, with the program opened, click on Online at the top of the program screen.  Click on Download State and follow the prompts.  You will be asked for a credit card number to pay for the state program.

View solution in original post

jamesdemlow
New Member

How do I pay the $39.99 for an additional state?? Need Colorado

no prompts appear after online-download state-automatically saves federal-Then NOTHING   ugh
DoninGA
Level 15

How do I pay the $39.99 for an additional state?? Need Colorado

Is your desktop program up to date?  Click on Online at the top of the screen.  Click on Check for updates.
If the program is at the latest release then you will need to contact TurboTax support for assistance in getting the state program you need.
Use this website to contact TurboTax support during business hours - <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>
Support can also be reached by messaging them on these pages <a rel="nofollow" target="_blank" href="https://www.facebook.com/turbotax/">https://www.facebook.com/turbotax/</a> and <a rel="nofollow" target="_blank" href="https://twitter.com/TeamTurboTax">https://twitter.com/TeamTurboTax</a>
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