how do I get the same expert in turbo tax as I used the previous year?

edells24 · ‎January 24, 2026

xmasbaby0 · ‎January 24, 2026

The "Live" experts are seasonal employees who may or may not be working with TT this year. You can contact customer support to see if the same expert is available.

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

DianeW777 · ‎January 24, 2026

We have talented experts here ready to help on our TurboTax Community message board. You can ask your question(s) and someone will be able to assist you with each question. If you prefer to use a tax expert see the information below.

If you choose to use one of our experts, and want to use the same person as last year, to prepare your tax return, you can use the link below.

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evanochko · ‎March 31, 2026

[PII removed] did my taxes last year

Your policy says I can get the same tax expert from the previous year

How????

xmasbaby0 · ‎March 31, 2026

@evanochko

Contact support to see if the expert you want is available this year. The "Live" experts are seasonal employees who may or may not be working with TT this year.

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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how do I get the same expert in turbo tax as I used the previous year?