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How do I get someone to look into why my federal&state refund was taken last year for 2021. When Ive used Turbo Tax since 2015. And have paid for the protection of audits

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Accepted Solutions
xmasbaby0
Level 15
Intuit Approved! This answer has been verified for accuracy by an Intuit expert employee

How do I get someone to look into why my federal&state refund was taken last year for 2021. When Ive used Turbo Tax since 2015. And have paid for the protection of audits

TurboTax gets no information from the IRS after you file your tax return.  No one at TurboTax knows that your refund was offset or why.   Only the IRS can explain it.  If your refund was seized for back taxes, child support, etc. the IRS sends you a letter that explains.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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1 Reply
xmasbaby0
Level 15
Intuit Approved! This answer has been verified for accuracy by an Intuit expert employee

How do I get someone to look into why my federal&state refund was taken last year for 2021. When Ive used Turbo Tax since 2015. And have paid for the protection of audits

TurboTax gets no information from the IRS after you file your tax return.  No one at TurboTax knows that your refund was offset or why.   Only the IRS can explain it.  If your refund was seized for back taxes, child support, etc. the IRS sends you a letter that explains.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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