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stefenib
New Member

How do I fix IND-181-01? I went back and selected No but it keeps getting rejected.

 
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3 Replies

How do I fix IND-181-01? I went back and selected No but it keeps getting rejected.

The IRS rejected your return because the Identity Protection Personal Identification Number (IP-PIN) you entered doesn't match IRS records.

stefenib
New Member

How do I fix IND-181-01? I went back and selected No but it keeps getting rejected.

Yes, I selected that I was a victim of identity theft on accident. How do I fix it to where it won't get rejected anymore?

ChondelLO
Expert Alumni

How do I fix IND-181-01? I went back and selected No but it keeps getting rejected.

@stefenib Try clearing your cache and deleting your cookies and then select no again. If this doesn't resolve this experience, please contact Customer Support for assistance.

 

For information on how to clear your cache, please visit the help article below.

 

How to clear your cache - Intuit

 

For information on how to delete your cookies, please visit the help article below.

 

How do I delete cookies? - Intuit

 

For information on how to contact Customer Support, please visit the help article below.

How do I contact TurboTax? - Intuit

 

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