There are a couple of things that you can try to get past this snag,
- Try closing TurboTax,
- Compete a disk cleanup,
- Restart your computer.
If this doesn't work try this:
- If you've enabled pop-up blocking in your web browser, please turn it off and try again.
- If it's still not working, try again using a different web browser. (For example, if you're using Chrome, try using Explorer or Safari instead.)
- If those suggestions didn't help, try going back to your first browser and delete cookies.
If you have no luck, please contact us.
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