You'll need to sign in or create an account to connect with an expert.
This happens to me because our computers are trying to be helpful and remember our login in information. When it takes you the the "other" account, make sure you click on exit in the lower left hand corner. If that does not work, you should also clear you cookies and your cache.
To set up another TurboTax account: to start another return in TurboTax Online, here’s what to do:
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
Ernmink1
Returning Member
rcepuch
Level 2
CHSSC1
Level 1
aGeazy
Level 1
user17708170332
Level 1