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How do i esign wont give me the option

1 Reply
Intuit Alumni

How do i esign wont give me the option

Please be aware that the IRS is not accepting E-File returns for processing until Jan. 29th.

If for some reason you are unable to E-File here are the common reasons:

Here are some useful links regarding being able to E-File your tax returns.

It could also be due to a CAPTCHA not appearing, that is where you typically check mark "I am not a robot."

  1. Log out and clear your browser Internet cache.
  2. Close the browser and reopen it.
  3. Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
  4. Log in and try again.

If that doesn't work, see if a different browser than you were using, with cookies allowed will solve it.

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