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How do I enter Social Security income. Page just goes blank when I try to update the line.

How do I enter Social Security income. Page just goes blank when I try to update the line.

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3 Replies
PattiF
Expert Alumni

How do I enter Social Security income. Page just goes blank when I try to update the line.

Follow these steps to enter Social Security income from Form SSA-1099:

 

To get to the screen to enter the SSA-1099,  use the search in the upper-right section of the screen

  • Type in social security benefits, and use Jump to link
  • Answer Yes and Continue to enter the information on Form SSA-1099
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SuziM
Moderator

How do I enter Social Security income. Page just goes blank when I try to update the line.

Hello! I was following up to see if you were still experiencing this issue? 

Kat
Alumni
Alumni

How do I enter Social Security income. Page just goes blank when I try to update the line.

@WRWhitelock If you are using the Desktop platform (Desktop/CD), this workaround may help you.

 

Using the Search box, type in "SSA-1099".  You should then see the option to "Jump to".  Click on that, and the correct screen to input your SSA-1099 should come up.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

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