How do I download prior year turbo tax? I have the license key but get and error when I enter the Key This license code has already been associated with an account."

[User-5139057]

i had purchased a CD

[VolvoGirl]

You have to call in for that.  Did you already install the CD once?  If you installed from the CD you can not download it from online now.  You can't do both CD and download.   See the new info on this FAQ

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[User-5139057]

thanks