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MorrisW
New Member

How do I do this? We were charged on Visa, either issue a recredit and recharge. I'm not paying twice. Your error in not transmitting. I was told to resubmit.

 
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1 Reply
DawnC
Employee Tax Expert

How do I do this? We were charged on Visa, either issue a recredit and recharge. I'm not paying twice. Your error in not transmitting. I was told to resubmit.

There is no charge to resubmit your tax return after a rejection.  You only pay the TurboTax fees one time.  It may be an issue where your credit card was not charged or it may be asking you to pay for a service that you have not yet paid for.   Unfortunately, no one in this forum can see your tax return or payment history so you may need to contact support to get the issue resolved.  

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