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user17689273734
Returning Member

How do I Clear and Start Over if I already started with the free version and apparently paid for it but now I need to add more information?

It would not let me submit initially because TT was missing a form which is good because I got more tax forms after that But now I want to start over and can't.
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2 Replies

How do I Clear and Start Over if I already started with the free version and apparently paid for it but now I need to add more information?

Just click on the section of the program on the left side of the online program screen to enter the additional information.

Click on Federal>Wages& Income or Federal>Deductions & Credits

How do I Clear and Start Over if I already started with the free version and apparently paid for it but now I need to add more information?

If you already paid your fees, you cannot "clear and start over"-----but you can get back in to the program to make changes or add information if you have not e-filed.   If you have not e-filed, click Add a State---that trick will allow you back in---you do not really have to add a state return, but that will get you into your return.

 

If you already e-filed, you cannot make any changes at this time.  You have to wait to see if the return is accepted or rejected;  if rejected, you can make changes.  If accepted, you have to wait for it to be fully processed to amend later in February.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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