To get any sponsored
discount, you must always enter Turbotax though the special link at your
provider's web site. You cannot get the discount if you prepare your return
using the Turbotax.com web site. See this Turbotax FAQ:
To get your partner
discount, make sure to prepare your taxes at the special TurboTax site provided
by your bank, credit union, or insurance company – not at TurboTax.com, which charges
the non-affiliate price.
1. Go
to the special website provided by your bank, credit union, or insurance
company and click the TurboTax link or icon.
o This
will take you to the special TurboTax-branded affiliate site with the discounted
pricing.
2. Select
your product, sign in, and start on your tax return.
3. When
you get to the Review your order screen (in the File section) you'll see the
discounted price along with the message Your discount has been applied.
Please note that our agents
are unable to apply or issue refunds for affiliate discounts if the return was
prepared at the regular TurboTax.com site.