How d I j get the rest of my return from 2 years ago??? I still am owed $3300?

[miscreant916]

please call me if you can help xxxxxxxxxx

[xmasbaby0]

No one can call you from the user forum.  Please explain what you mean by the rest of your refund from two years ago.  No one has access to your return or your account, so we do not know anything about it.  What happened?  Why do you think you still have some of your refund owed to you?

[VolvoGirl]

Did they not send you the full amount?  They would have mailed you a letter saying what they changed or if they kept it for something you owed.

Or did you amend or need to amend that return?  What tax year was it for?

[miscreant916]

I got my state part of my return but never got my federal...anytime I contact or try asking theres no help...it was about $3300 

[VolvoGirl]

Oh you never got any of the federal?  Did they get your return?  Did you efile it or mail it?  Guess you will have to call and ask the IRS.

[xmasbaby0]

You still did not say what tax year?  And ---- did you e-file it or mail it when you filed?  If you mailed it, did you use a mailing service to track it so you know the IRS received it?  Did the IRS not ever send you a letter saying you were under review or that you had to verify your identity?  Nothing?  You will have to call the IRS:

Make sure you have a copy of the return in front of you when you call them.

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.