How come when I file my tax in turbo tax free file but at the end of filing there charging me $84 dollars. False advertising that’s what

[hilda907]

I would like to know why there offering free filing but at the end there charging me

[DoninGA]

Look at the TurboTax online edition you are using .  It shows in the upper left of the online program screen in the TurboTax logo.  Does it say Free Edition?  If not then you upgraded to to one of the paid editions.

See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

See this TurboTax support FAQ for removing fees - https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/01/26051

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040.  If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.