turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Anonymous
Not applicable

How can I start over or at least get back to the screen to scan w2? Would not work last night so I chose enter manually. Want to go back and scan it...

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
LinaJ2020
Expert Alumni

How can I start over or at least get back to the screen to scan w2? Would not work last night so I chose enter manually. Want to go back and scan it...

 

If you have not filed, here are the steps:

 

In TurboTax online,

 

  • Sign in to your TurboTax account and select Pick up where you left off
  • At the right upper corner, in the search box, type in "w2" and Enter
  • Select Jump to w2
  • Follow prompts
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
YJ0001111
New Member

How can I start over or at least get back to the screen to scan w2? Would not work last night so I chose enter manually. Want to go back and scan it...

Does not work. 

I have  Home and Business and once I left "walk through" track, I cannot get to the prompt to scan another W2

JohnB5677
Employee Tax Expert

How can I start over or at least get back to the screen to scan w2? Would not work last night so I chose enter manually. Want to go back and scan it...

This is the desktop version of TurboTax, and it will function differently

.

  • There are two modes to this software and they do appear in the top right hand corner.
    • Step by Step - These are input screens
    • Forms - This will show forms as they will appear in your tax return.
    • Click the ICON to toggle between them.
  1. It sounds like you want to go back to the Step by Step mode.
  2. In Step by Step, Under FEDERAL
  3. Select Wages & Income
  4. Click [I'll Choose what I work on]
  5. In the drop-down choose Wages & Salaries [Update]
  6. This will list the W-2's you've posted.
  7. At the bottom of the page [Add a new W-2]
  8. Follow the interview.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question