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How can I request a call from a customer service rep? Every time I try to call, I get a bot who keeps telling me they can't hear me, but I don't have my mute on?

 
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2 Replies

How can I request a call from a customer service rep? Every time I try to call, I get a bot who keeps telling me they can't hear me, but I don't have my mute on?

You can ask questions here, but be aware that this is a public forum.

DaveF1006
Employee Tax Expert

How can I request a call from a customer service rep? Every time I try to call, I get a bot who keeps telling me they can't hear me, but I don't have my mute on?

Try calling 1-800-446-8848 to see if you can get through.

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