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New Member
posted Feb 6, 2020 2:45:49 PM

How can I get rid of YOUR pop-up ads trying to get me to upgrade to something I don't need?

Each time I log on, I get offers to UPGRADE. I do not need to upgrade. I just want to finish my tax return, without searching through your ads for the "no thanks" option.

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2 Replies
Intuit Alumni
Feb 7, 2020 10:26:29 AM

Once you attempt to enter information that is not supported by the Free Edition of Turbo Tax, the system will prompt you to upgrade to the most suitable version for your tax situation. The FAQ's below provide further details:

 

https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

 

https://ttlc.intuit.com/community/choosing-a-product/help/is-turbotax-free-edition-right-for-me/00/26236

 

New Member
Feb 10, 2020 8:31:38 AM

I am already using a paid version of turbotax, and each time I log on, or reach a benchmark, I am presented with the opportunity to "Upgrade".  Please stop prompting me to try something else, at an additional $$$$. I want to use the same version I used last year to do the same filing I did last year.  I have already paid for it.  I do not want to upgrade!  Please stop prompting me to try extra features for extra dollars. It wastes my time scrolling down to the bottom of a long list of comparisons, and opting out.