How can I get a refund if I used the wrong way to pay for TurboTax?

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Please see the following FAQ regarding a refund for TurboTax Online products.

https://ttlc.intuit.com/replies/4195063

Please follow the instructions listed in the following TurboTax FAQ to contact Customer Support if you need further assistance as we are not able to assist with billing issues over AnswerXchange. https://ttlc.intuit.com/replies/3300041

I received a K-1 from an S-Corp which shows my share of the 2025 losses. I can't figure out where to enter that on my personal return. The answer from TurboTax is wrong.

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How can I get a refund if I used the wrong way to pay for TurboTax?

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