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How can I get a real person on the phone regarding my 2023 tax returns which I have received refunds for, but TurboTax says are unfiled?

 
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How can I get a real person on the phone regarding my 2023 tax returns which I have received refunds for, but TurboTax says are unfiled?

Did you get an email saying to finish filing?  That is just the Marketing dept.  They don’t know you already filed.  You probably have another account.  That’s common.  Just ignore the emails.

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