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werberger
New Member

How can I enter my license code to download my purchased product?

 
349 Replies
Irene2805
Expert Alumni

How can I enter my license code to download my purchased product?

Please follow the steps in the following FAQ to download and enter your license code for TurboTax:

 

How do I download the software I purchased at TurboTax.com?

jo48
Returning Member

How can I enter my license code to download my purchased product?

I'm on Intuit Accounts Download.  This is what I see:

 

We're getting your data ready to download
You’ll get an email once it’s ready, which can take up to 45 days. You'll be able to make a new request after you get that email.
DoninGA
Level 15

How can I enter my license code to download my purchased product?


@jo48 wrote:

I'm on Intuit Accounts Download.  This is what I see:

 

We're getting your data ready to download
You’ll get an email once it’s ready, which can take up to 45 days. You'll be able to make a new request after you get that email.

Did you sign onto your download account here - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts

jo48
Returning Member

How can I enter my license code to download my purchased product?

I enter code and this appeared twice:

Whoops! We hit a snag loading your data. Please try again.

 

1greathl77a
New Member

How can I enter my license code to download my purchased product?

 
LeonardS
Expert Alumni

How can I enter my license code to download my purchased product?

The license code is entered in the License code box on the activation screen.  Select continue after you enter the code to complete the installation. 

 

This link Activating TurboTax CD/Download software has information that you may find useful.

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gaillaboard
New Member

How can I enter my license code to download my purchased product?

I have a new computer that does not take CD's. I already purchased turbotax from Costco. How do I enter my license code to download my purchased product?

linderman
New Member

How can I enter my license code to download my purchased product?

<product code removed>

mesquitebean
Level 15

How can I enter my license code to download my purchased product?


@ linderman 

Be aware that this is a public Internet forum.  You should edit your comment above to remove the private info you posted.  To do that, click the tiny blue 3-dot icon just to the right of your comment, and in the dropdown menu choose EDIT.   I've also notified a Moderator to be sure it's removed, so they may beat you to the punch.

LBone
New Member

How can I enter my license code to download my purchased product?

I want to do a tax return.   I have the disk but no hard drive.

 

VolvoGirl
Level 15

How can I enter my license code to download my purchased product?

No hard drive or no CD drive?

 

How to install Turbo Tax from a download

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

Query2020
New Member

How can I enter my license code to download my purchased product?

I bought my Premier TurboTax CD 2019 Tax Year CD before I realized I would not have a CD Rom available to use it. I have a 14 digit code. How can I use this code to do my taxes?  I have to download it. I don't have a CD Rom to use.  I looked online and it says nothing that helps. 

VolvoGirl
Level 15

How can I enter my license code to download my purchased product?

Didn't the link I posted above help?  Here it is again

There should be a card in the CD case that says how to download it and you will need the 14 digit code from it to enter.

 

How to download Turbo Tax if you can't use the CD

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

 

Windows or Mac?

To install on Mac.  I bought the CD from Costco and don't have a CD drive on the Mac.  Was able to download it.  It went very smooth. When you see the download on the screen to download, first click on the blue Copy Code link to the left.  Then after you install it and need to activate you can do Command + V to paste the code into the box.

VolvoGirl
Level 15

How can I enter my license code to download my purchased product?

Did you get this card with the CD?

 

2019 install card.jpg

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