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Update: I added fake numbers and dates so the system would accept the forms. I was not sure what else to do. I could not figure out how to get help. I'm going to do a credit card chargeback to get a refund for the "On Demand Expert Help". Hopefully Intuit does not contest.
What a nightmare.
I guess there is nothing I can do and there is nobody that can help me. The system tells me to contact and expert then tells me there are no experts. It just takes me in a loop over and over again. This software is trash. Why does turbo tax make this process so difficult. What is the point of linking my account to import info if it's not going to work? I've spent hours trying to fix this but nothing is working.
The AI helper is not helping me. It disregards my questions and refers me to to an expert. This also loops telling me there is no expert available until it offloads me to the "community" to ask a question.
Update: I added fake numbers and dates so the system would accept the forms. I was not sure what else to do. I could not figure out how to get help. I'm going to do a credit card chargeback to get a refund for the "On Demand Expert Help". Hopefully Intuit does not contest.
What a nightmare.
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