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If you purchased the 2017 TurboTax software as Mac download, you will have to contact TurboTax support so they can push a 2017 Windows installation file to your download account.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
The program? If you bought the Mac version you can ask for the Windows version. Or if you are on the Advantage auto renew plan you should have both in your download account.
Contact Customer Service
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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