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How can I do more than one return with the online version? I've always done 3 returns for family using the Premier version. I don't have multiple email accounts and my computer has Windows 10 so the desktop version won't work.

 
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8 Replies

How can I do more than one return with the online version? I've always done 3 returns for family using the Premier version. I don't have multiple email accounts and my computer has Windows 10 so the desktop version won't work.

When you use online TurboTax software you get one return per fee.

 

Each return needs its own email, account and user ID.   If you use the same account and user ID for a second return, the second one overwrites the first return and it is lost forever.  

 

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...

https://turbotax.intuit.com/personal-taxes/online/file-your-own-taxes/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
MinhT1
Employee Tax Expert

How can I do more than one return with the online version? I've always done 3 returns for family using the Premier version. I don't have multiple email accounts and my computer has Windows 10 so the desktop version won't work.

If you are using TurboTax Online, you cannot prepare and file a tax return for another person using an existing TurboTax account. You'll need to create a new account, distinct from the account you used to file the first return.

 

Please read this TurboTax Help topic on how to start a new tax return for another person.

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How can I do more than one return with the online version? I've always done 3 returns for family using the Premier version. I don't have multiple email accounts and my computer has Windows 10 so the desktop version won't work.

Just to be clear, I understand I need a separate account and user ID for each of the 3 returns, but can I use the same email address for those three different returns?

CatinaT1
Employee Tax Expert

How can I do more than one return with the online version? I've always done 3 returns for family using the Premier version. I don't have multiple email accounts and my computer has Windows 10 so the desktop version won't work.

No. It would have to be a different email address.

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How can I do more than one return with the online version? I've always done 3 returns for family using the Premier version. I don't have multiple email accounts and my computer has Windows 10 so the desktop version won't work.

I appreciate your prompt response and I apologize for still being unclear about multiple filings. You indicated that the IRS allows up to 5 returns can be submitted from one email address.  My question, if I use the online version and use a different account and ID for each return, can I file up to 5 returns with the same email address?  I realize that I would have to purchase a online version for each return.  Thanks for your patience. 

How can I do more than one return with the online version? I've always done 3 returns for family using the Premier version. I don't have multiple email accounts and my computer has Windows 10 so the desktop version won't work.

Why do you charge so much for one person to file that is just awful over 100 dollars and I can't do 2 people this is just a money making tax company now Patty olinger

JohnB5677
Employee Tax Expert

How can I do more than one return with the online version? I've always done 3 returns for family using the Premier version. I don't have multiple email accounts and my computer has Windows 10 so the desktop version won't work.

@TurboDom Unforturately not.  I tried to change the User ID and the login changed to that ID but the data in the return was the same as the original.

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How can I do more than one return with the online version? I've always done 3 returns for family using the Premier version. I don't have multiple email accounts and my computer has Windows 10 so the desktop version won't work.

I agree.  While I don't like it, I understand a different account and ID for each return.  Although I'm still not positive that Turbo Tax only allows one email per return, even the IRS allows five.  I've done the returns for family members for 20 years for free and now I have to find a different alternative.  Sadly, I've wasted more time trying to get an exact answer than it takes to do one of the returns.  

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