How can i delete my information and start over? Its trying to charge me over 100$ and I wanted the 29.99
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New Member

How can i delete my information and start over? Its trying to charge me over 100$ and I wanted the 29.99

 
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New Member

How can i delete my information and start over? Its trying to charge me over 100$ and I wanted the 29.99

In TurboTax Online, you can do just that with the Clear & Start Over feature as long as you haven't paid or registered yet.

  1. Sign in to TurboTax Online and open your return by clicking the orange Take me to my return button.
  2. From the My Account dropdown menu, select Clear & Start Over.
  3. Answer Yes to Are you sure you want to clear your return?
  4. After your entries have been cleared out, we'll prompt you to select a TurboTax product so you can start over from the very beginning.
  5. If you're signed in under last year's login, we'll automatically transfer last year's info over if you select the PLUS upgrade, Deluxe, Premier, or Self-Employed. Federal Free Edition (without PLUS) does not include the year-over-year transfer feature.

If you can't Clear & Start Over after you've registered, and it's convenient, consider opening a new account under a new username.


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