Home and Business 2024: won't update, won't uninstall, won't reinstall

[GGratzTT]

After completing all federal data entry, TT wants to update before continuing, but  gives Windows message  1603(?).  turned off all protection, did not work.  Tried a manual update, got "Another Version" message; did add/remove option and removed all TT products for years back, did not work.  Used a third party removal app and deleted all TT, did not work. Used \w_perrelsuperpatchIS_ttax_2024.exe, says installed successfully but can't re-start TT as some set-up files are missing and must reinstall using a new setup, but I can't because of the previous version.

All of these steps have been attempted numerous times, all ending in the same loop of failure.

[JotikaT2]

Please see Error 1603 for additional steps that might help resolve this issue.  There are additional troubleshooting steps included in this link that relate directly to Microsoft and Windows.

[mojo1880]

None of these solutions worked for me.  I am totally frustrated and very nervous as I have not yet filed my taxes.

What other suggestions ... when is Inuit fixing this?

[JotikaT2]

Here is another option you can use to manually update your program using step 2 in the link. That might help resolve the issue.

If that still doesn't assist, you will need to contact us for technical support.