turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Ask the Experts Last Minute Biz Tax Moves! >> Event happening NOW!!!!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Hmm, looks like we hit a slight snag in this section Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again or check back in a few minutes.

I have this message: 

Hmm, looks like we hit a slight snag in this section

Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again or check back in a few minutes.
when editing any of my line items for expenses for one of my businesses. 

Customer support wasn't helpful - they stated to wait 24 hours for it to clear - its now 48. 
tried clearing cookies,

new browser,

and a new device. 

nothing has worked. 

The expense line items on my other business doesn't have this issue. It feels like there is a broken link on turbo taxes side in associating my expenses to this business. 

I need this resolved to finish filing and can not proceed.  Seems like technical support at turbo tax is on holiday. 

 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Hmm, looks like we hit a slight snag in this section Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again or check back in a few minutes.

You might want to contact Support for this issue.

 

What is the TurboTax phone number? (intuit.com)

Hmm, looks like we hit a slight snag in this section Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again or check back in a few minutes.

It is not a very helpful message.  Often this is because your internet speed is too slow.  Try getting cord and connecting directly to the computer instead of WiFi.  Some people have had to actually do their taxes from another location with better internet service.  

 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies