I have this message:
Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again or check back in a few minutes.
when editing any of my line items for expenses for one of my businesses.
Customer support wasn't helpful - they stated to wait 24 hours for it to clear - its now 48.
tried clearing cookies,
new browser,
and a new device.
nothing has worked.
The expense line items on my other business doesn't have this issue. It feels like there is a broken link on turbo taxes side in associating my expenses to this business.
I need this resolved to finish filing and can not proceed. Seems like technical support at turbo tax is on holiday.
You'll need to sign in or create an account to connect with an expert.
It is not a very helpful message. Often this is because your internet speed is too slow. Try getting cord and connecting directly to the computer instead of WiFi. Some people have had to actually do their taxes from another location with better internet service.
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