turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

kkumba
New Member

Hmm... it looks like we’ve hit a slight snag when trying paying $25 state filing fee

Using 2024 Turbo Tax Premier.  I filed my Federal Tax electronically just fine. Attempting to file Wisconsin State Tax electronically and here is where it fails.  It open a window for me to pay the $25 filing fee, but it just says "Hmm... it looks like we’ve hit a slight snag".  Have tried many times; even after the latest update.  No success getting past this point. 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
NicolleR1
Expert Alumni

Hmm... it looks like we’ve hit a slight snag when trying paying $25 state filing fee

Try these options to fix the issue you are having

 

If you are using TurboTax Online

  • Check ‌your browser's settings. (Clear your Cache and Cookies)
  • Check on your internet connection
  • Try using a different web browser 

If you are using TurboTax Desktop

  • Make sure the software is updated. 
  • If you haven't rebooted your computer, please do
  • Check your firewall and antivirus settings. Make sure they aren't blocking any feature of the software. 

** If you are using the phone/tablet app, try changing to laptop/computer if possible. If you do not have access to a computer, switch to a web browser within your phone or tablet, and sign in from there. 

If you are still having issues after trying these options, contact Customer Support by clicking the link below

TurboTax Phone Number


 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question