I am not receiving a refund and am being asked to pay over $100 prep fee. Why?
Hi @redbirdie67. I'm sorry you're not getting a refund this year! The changes in tax reform have affected the refund amount that many Americans are receiving this year. TurboTax works hard to get you your maximum possible refund, which is backed up by our Maximum Refund Guarantee (https://turbotax.intuit.com/corp/guarantees.jsp).
For next year, you may want to take a look at our Withholding Calculator (https://turbotax.intuit.com/tax-tools/calculators/w4/) and consider adjusting your withholding so you can better control whether you'd like a bigger refund or a bigger paycheck.
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