Unfortunately, if the IRS IP PIN website is not working and you cannot find your IP PIN, you will need to paper-file. According to the IRS, they'll subject your paper return to additional screenings to validate your identity, delaying any refund you may be due.
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Thanks for your reply. It looks like I will have to paper file my taxes. I am planning to send a copy of my birth certificate, bank statement, and ID card. Never filed my taxes by mail before what other documents should I send, also how long will it take for them to process my return.