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ChrisB01
Returning Member

Hi, I'm trying to download a 2019 state program that I previously purchased. I have the order number, but it's not showing up on my download list. How can I get it?

 
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2 Replies
Smoman53
New Member

Hi, I'm trying to download a 2019 state program that I previously purchased. I have the order number, but it's not showing up on my download list. How can I get it?

Can I get some help?

 

Hi, I'm trying to download a 2019 state program that I previously purchased. I have the order number, but it's not showing up on my download list. How can I get it?


@Smoman53 wrote:

Can I get some help?

 


If the software you purchased from TurboTax is not shown on your download account - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts

Then contact TurboTax support for assistance.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

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