Hi, i just purchased the 80$ deluxe trying to file my 2021 taxes.. Come to find out i dont have windows and my laptop is chrome OS. How do i get a refund for the 80$

[haydenfields94]

I want the money back and to be honest im pissed.

[xmasbaby0]

Did you not check the system requirements before you purchased the CD/download?

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

You can still try to use the Free File site from the IRS if you can finish and file it by November 17; after that it closes down.

Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site

https://apps.irs.gov/app/freeFile/

[Critter-3]

To submit a refund request online, simply fill out our TurboTax Refund Request Form