Hi,
Working on finishing up my extensions for Fed and MA. At almost the last step, I can't proceed with the efiling process. Owe Fed tax, so I did Direct debit from my bank account -> Schedule your payment -> consent to direct debit -> I agree -> direct debit info page displayed -> how would you like to pay your MA taxes? -> click on Continue -> PLEASE select an option [error message] ---->>> stuck here!
the page has the following message:
Please select an option
The direct debit option is not available due to your filing choices. [how do I change my filing choices for MA after extension approved?]
The Massachusetts Department of Revenue requires that all taxpayers subject to the 4% surtax must make all payments electronically.
Learn more about your state tax payment, provided by the Massachusetts DOR.
=======================================================
I really want to e-file my extensions before 10/15. How do I fix this? I've been on the phone with Product Support for 2 hours and can't get this fix.
Due this "Please select an option" error message, I can't even e-file my Fed extension.
I went to "Your Tax returns and documents" and don't see my 2023 tax return files, it's probably because I have not e-filed my extensions?
What went wrong?
Thanks!
You'll need to sign in or create an account to connect with an expert.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
marcjay1020
New Member
lnietojr
New Member
marshallbare
New Member
rachelynn123
New Member
jasonj89
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.