Help. I’ve always claimed my child since she was born. She is a QUALIFYING child. I’ve always went to my CPA but doing TurboTax this yr it says I don’t qualify?

[xmasbaby0]

When you look at your Form 1040 what credits do you see?

https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing 

Look at your 2018 tax return to see the child-related /dependent credits you received:

Child tax credit line 12a

Additional Child Tax Credit line 17b   (schedule 8812) 

Credit for Other Dependents line 12a

Earned Income Credit (EIC) line 17a

Child and Dependent Care Credit line 12     (comes from Schedule 3 Form 2441)

The dependents you listed are on the first page of your Form 1040 below your address.

https://ttlc.intuit.com/questions/1900923-what-is-the-child-tax-credit

https://ttlc.intuit.com/questions/1900643-what-is-the-child-and-dependent-care-credit

https://ttlc.intuit.com/questions/1899157-what-are-the-qualifications-for-the-earned-income-credit-e...

https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant

https://ttlc.intuit.com/questions/4499708-what-is-the-500-credit-for-other-dependents-family-tax-cre...

[Carl]

Two possible reasons:

1) You absolutely *must* indicate the child lived with you "the whole year".

2) Theres a screen that asks about support. The screen is asking if the ***CHILD*** provided more than half of "THEIR OWN" support. You probably mis-read that question and incorrectly selected YES. So under the Personal Info tab work back through the dependent child's information again and read each screen entirely, and carefully so you make the correct selections.

[charlieee01]

No I went over it and I selected all the right information

[charlieee01]

It keeps saying she qualifies but then it denies me

[xmasbaby0]

Is there a specific credit it is not allowing?  Which one?

[charlieee01]

It’s not allowing any child credit. This program is ridiculous I’m going back to my cpa

[BobinCT]

How old was she at the end of 2018?

[charlieee01]

She’s 8 years old at end of 2018. Also her father has never been in her life so she’s obviously been with me.

[xmasbaby0]

Did you already enter all of the income you earned from working?  What sources of income have been entered?

[charlieee01]

Yes I have. I make less than 16,000