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The $500 credit for other dependents is not a refund. It can reduce the tax you owed.
Look at your 2022 Form 1040 to see the child-related credits you received
PREVIEW 1040
https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing
Child Tax Credit line 19
Credit for Other Dependents line 19
Earned Income Credit line 27
Additional Child Tax Credit line 28
https://ttlc.intuit.com/questions/1900923-what-is-the-child-tax-credit
The ODC is $500. There are income limitations and the credit is nonrefundable. It can reduce or, in some cases, eliminate a tax bill but, the IRS cannot refund the taxpayer any portion of the credit that may be left over.
https://www.irs.gov/newsroom/an-overview-of-the-credit-for-other-dependents
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