Hello, I ordered 2016 TurboTax and activated download. I cannot find the download on my laptop. What should I do? Thank you.

elhcoins · ‎June 5, 2019

HelenaC · ‎June 5, 2019

You can search your system for the file:

TurboTax Basic through Business: Search for w_turbotax
TurboTax State: Search for w_state (replace state with the actual state name, e.g. w_ohio, w_new_york, etc.)

Still can't find it? Then download it again and save it to where you know you can find it – your desktop is a good place.

Related Information:

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HelenaC · ‎June 5, 2019

You can search your system for the file:

TurboTax Basic through Business: Search for w_turbotax
TurboTax State: Search for w_state (replace state with the actual state name, e.g. w_ohio, w_new_york, etc.)

Still can't find it? Then download it again and save it to where you know you can find it – your desktop is a good place.

Related Information:

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