Which TurboTax program are you using? The online web-based editions or the desktop CD/Download editions installed on a personal computer? If the desktop editions, is it Windows or Mac?
I ordered online web-based editions for US mac. It is a TurboTax Premier Desktop 2022
This is a known problem. TurboTax support is working on a solution.
See this TurboTax support FAQ to request notification of the progress and when it is resolved - https://ttlc.intuit.com/turbotax-support/en-us/help-article/other-articles/turbotax-cd-download-mac-...
Still have questions?Make a post