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deeanabj
New Member

Hello, I completed my tax filing and saved it, but didn't submit yet. When I double check it and I was told the turbo tax 2022 cannot be opened. how shall I do?

 
4 Replies

Hello, I completed my tax filing and saved it, but didn't submit yet. When I double check it and I was told the turbo tax 2022 cannot be opened. how shall I do?

Which TurboTax program are you using?  The online web-based editions or the desktop CD/Download editions installed on a personal computer?  If the desktop editions, is it Windows or Mac?

deeanabj
New Member

Hello, I completed my tax filing and saved it, but didn't submit yet. When I double check it and I was told the turbo tax 2022 cannot be opened. how shall I do?

I ordered online web-based editions for US mac. It is a TurboTax Premier Desktop 2022 

Hello, I completed my tax filing and saved it, but didn't submit yet. When I double check it and I was told the turbo tax 2022 cannot be opened. how shall I do?


@deeanabj wrote:

I ordered online web-based editions for US mac. It is a TurboTax Premier Desktop 2022 


This is a known problem.  TurboTax support is working on a solution.

See this TurboTax support FAQ to request notification of the progress and when it is resolved - https://ttlc.intuit.com/turbotax-support/en-us/help-article/other-articles/turbotax-cd-download-mac-...

deeanabj
New Member

Hello, I completed my tax filing and saved it, but didn't submit yet. When I double check it and I was told the turbo tax 2022 cannot be opened. how shall I do?

I need to backup my document. It takes awhile. Will let you know! Thank you for your info.!

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