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Hello, first I need my personal taxes still filed for 2019. I paid Turbo right 200$ almost 3 months ago in order to get live CPA assistance, but still no response.

I need a CPA to file certain forms with the IRS, then file nonprofit business taxes.
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7 Replies

Hello, first I need my personal taxes still filed for 2019. I paid Turbo right 200$ almost 3 months ago in order to get live CPA assistance, but still no response.

Contact TurboTax support concerning this matter - https://support.turbotax.intuit.com/contact/

TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday

Hello, first I need my personal taxes still filed for 2019. I paid Turbo right 200$ almost 3 months ago in order to get live CPA assistance, but still no response.

Turbotax doesn't handle non profit returns ... seek local professional assistance with that return.

 

And once you are assigned a CPA you should have gotten an email explaining how to contact them.

 

What is Full Service by TurboTax Live?

In Full Service by TurboTax Live, a tax expert will prepare, sign, file and guarantee your tax  return for you, all from the comfort of your home or office.

Once your tax expert receives all your tax documents and information from you, it’ll take 5-7 business days to complete your return.

How does Full Service work?

  1. Meet your tax expert: We’ll set up a one-way video call to meet your Line by Line Review tax expert. You’ll learn more about the process and have the opportunity to ask any questions you have. You'll get to know your tax expert and they'll learn about your tax situation.
  2. Upload additional information: You may need to upload additional documents or other information before your tax expert can get to work on your return. It’s easy and can be as simple as snapping a photo with your phone. Your expert can help you identify what documents you’ll need to upload.
  3. Your tax expert will prepare your return: You and your tax expert can message back and forth while they're working.
  4. Review your return: After your tax return is finished, your tax expert will share it with you. You can even go over it together in a live video call.
  5. Pay and check out: After you’ve reviewed your return and are ready to file, you’ll pay for TurboTax.
  6. Download a copy of your return: Once you’ve paid, you’ll have the opportunity to download a copy of your tax return.

If you need to amend your return after a Full Service preparation, our tax experts will help you do so. You can also reach any of our tax experts year-round for help and advice. It’s all included with TurboTax Live.

Related Information:

Kingg
New Member

Hello, first I need my personal taxes still filed for 2019. I paid Turbo right 200$ almost 3 months ago in order to get live CPA assistance, but still no response.

I need my 2019 taxes documents that I did in March 27th or 30th 2019 the taxes that I did I need the documents I'll be in that account

Kingg
New Member

Hello, first I need my personal taxes still filed for 2019. I paid Turbo right 200$ almost 3 months ago in order to get live CPA assistance, but still no response.

I need my taxes I need the documents that I did through TurboTax please I need copies of

Kingg
New Member

Hello, first I need my personal taxes still filed for 2019. I paid Turbo right 200$ almost 3 months ago in order to get live CPA assistance, but still no response.

I need my documents for 2019 that I did in March

Hello, first I need my personal taxes still filed for 2019. I paid Turbo right 200$ almost 3 months ago in order to get live CPA assistance, but still no response.

How to Access prior year online returns
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...

If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2022 for the side menu to open up. Just continue a little ways into 2022. I had to go though about 12 screens.

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups.

Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

Hello, first I need my personal taxes still filed for 2019. I paid Turbo right 200$ almost 3 months ago in order to get live CPA assistance, but still no response.


@Kingg wrote:

I need my documents for 2019 that I did in March


If you completed a 2019 tax return in March of 2023 using TurboTax, then you had to use the TurboTax desktop editions installed on your personal computer.

The TurboTax online editions are only for tax year 2022.

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

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