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Owta1659
New Member
posted
‎January 27, 2020 7:36 PM
last updated ‎January 27, 2020 7:36 PM

Having an issue when filing return:: rejects C.C. and said the server problem occurred while processing refund transfer. What should I do?

 
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2 Replies
Owta1659
New Member
‎January 27, 2020 8:01 PM

Having an issue when filing return:: rejects C.C. and said the server problem occurred while processing refund transfer. What should I do?

I have the same problem.. please let me know how I can solve this?

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CatinaT1
Employee Tax Expert
Employee Tax Expert
‎January 28, 2020 4:46 PM

Having an issue when filing return:: rejects C.C. and said the server problem occurred while processing refund transfer. What should I do?

This means that some things on your return don't match what the IRS has in their database. Here's how you can fix it.

 

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.

 

Additional instruction here.

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