I have the license code. I need to download the BASIC version of turbo tax for 2023.
You'll need to sign in or create an account to connect with an expert.
If you purchased the 2023 software from TurboTax, sign onto your download account here - https://accounts.intuit.com/app/account-manager/productsBilling/turbotax?piuInFlyout=true&openBlueDo...
I did not purchase it directly from turbo tax. I have the cd and license code but when I follow the directions to download it, it only gives option for 2024, not 2023. I do not have a drive to insert cd to download.
@squinty3 wrote:
I did not purchase it directly from turbo tax. I have the cd and license code but when I follow the directions to download it, it only gives option for 2024, not 2023. I do not have a drive to insert cd to download.
You will have to contact TurboTax support for assistance with this problem.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
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