Has anyone had an issue finalizing and filing your taxes at the end and get the screen that says "Hmmm, looks like we hit a slight snag in this section"?

[thompsonkelly330]

In the final "File" section, it occurs at Step 2 titled "Your refund info" where you choose your refund method. Every time I hit 'connect' it has taken me to a page that says, "Hmm, looks like we hit a slight snag in this section". It suggests checking my internet connection and clicking 'Try again', or refreshing my browser, or to check back in a few minutes. I've done all of that many, many times. I spoke with an expert and she suspected it could be that my billing address and my residence address don't match. I fixed that. I've even tried to clear and start all over, but it says I can't clear my return because they're already filed. What gives?

[NicolleR1]

We appreciate you reporting this. Our team is investigating the issue and will share updates shortly.

[My_Brothers_Keeper]

I am still waiting for a fix or better guidance on this.  Still waiting ...

[MarilynG1]

The 'hit a snag' error is usually a connectivity issue.  Try disabling your anti-virus software, or if using TurboTax Online, clear your Cache and Cookies and retry.

@My_Brothers_Keeper