turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Has anyone been able to import information from Fidelity Investments while working on their 2025 tax returns?

I am stuck in a loop.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

6 Replies
HollyP
Employee Tax Expert

Has anyone been able to import information from Fidelity Investments while working on their 2025 tax returns?

If you're stuck in a loop where it says that your forms were successfully imported, but they are still not showing up in TurboTax, then ensure that your Local Network Access is enabled in your browser. See this thread for more information. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Has anyone been able to import information from Fidelity Investments while working on their 2025 tax returns?

This part not working, very bad

CatinaT1
Expert Alumni

Has anyone been able to import information from Fidelity Investments while working on their 2025 tax returns?

If you received a "Success" message but your data hasn't appeared in TurboTax, it is likely due to recent browser security updates regarding Local Network Access.

 

To fix this you need to allow TurboTax to securely retrieve your data through your browser settings:

  1. Locate the View Site Information icon (the "tune" or "lock" icon) on the far left of your address bar, just before the URL.
  2. Find Local Network Access in the dropdown menu.
  3. Toggle the switch to ON.
  4. Refresh the page and attempt your import again.

What do I do when my data isn't imported into TurboTax Desktop even though it says successful import...

If permissions aren't the issue, one of the following factors may be at play:

  • Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
  • Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
  • Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.

Helpful TurboTax Articles:

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Has anyone been able to import information from Fidelity Investments while working on their 2025 tax returns?

Last year it worked fine and this year not working at all. TurboTAX is far behind AI implementation and losing its technical strength. Very bad. consider other alternative. Its support also bad and these guys have no clue how Turbo TAX works (I was on the phone for overo 30 minutes with its support and went nowhere.) 

Has anyone been able to import information from Fidelity Investments while working on their 2025 tax returns?

The files show up in the import summary, but forms are not populated.  If it is a permissions issue, I need better information on how to fix it.  This version of Turbo Tax (Delux)  is not the same quality as prior versions.

CatinaT1
Expert Alumni

Has anyone been able to import information from Fidelity Investments while working on their 2025 tax returns?

Did you enable the local network access?

 

 If you received a "Success" message but your data hasn't appeared in TurboTax, it is likely due to recent browser security updates regarding Local Network Access.

 

To fix this you need to allow TurboTax to securely retrieve your data through your browser settings:

  1. Locate the View Site Information icon (the "tune" or "lock" icon) on the far left of your address bar, just before the URL.
  2. Find Local Network Access in the dropdown menu.
  3. Toggle the switch to ON.
  4. Refresh the page and attempt your import again.

What do I do when my data isn't imported into TurboTax Desktop even though it says successful import...

If permissions aren't the issue, one of the following factors may be at play:

  • Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
  • Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
  • Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.

Helpful TurboTax Articles:

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question