turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Got an email that says my state refund was rejected even though it was accepted in January & i received it, when i go on turbotax app there is no where to fix the return

I did get rejected at first and i already fixed it in January but i still got the email barely yesterday saying it was rejected is it just telling me it was rejected before or does it mean it was rejected again?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Got an email that says my state refund was rejected even though it was accepted in January & i received it, when i go on turbotax app there is no where to fix the return

Are you from California and allegedly received it from the Franchise Tax Board?  There is a SPAM going around, see below.  If this is what you got, just ignore it.  The FTB website is ftb.ca.gov.  The website given below does not belong to the Franchise Tax Board.  If in doubt, log on to your state department of revenue website and see if you can locate your account.

 

Most tax agencies do not send emails or texts.  Since you filed your tax return back in January,  I'd think any refund would have been processed and sent out.

 

This message below is a hoax:

-----

STATE OF CALIFORNIA Franchise Tax Board (FTB) 
 
Your tax refund claim has been processed and approved. Please provide your accurate collection information before September 05, 2025. We will deposit the money into your bank account or email paper check within 1-2 working days.
 

[removed]

 
・Failure to submit required payment information by September 05, 2025 will result in permanent forfeiture of this refund under California Revenue and Taxation Code Section 19322.
 
Just reply with 'Y', then close and reopen the message to make the link work. If that doesn’t do it, copy the link and paste it straight into Safari.
 
California Franchise Tax Board | Sacramento, CA | Official State Agency

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question