Got an email from turbotax about a subscription update. it shows that I ordered 2 turbo tax premier downloads for mac. why on earth would i order 2.pls change to 1only!

[paulolly]

Subscription update received by email shows I ordered 2. Dont need 2,change to 1!

[DoninGA · Accepted solution]

See this TurboTax support FAQ for confirming the information for your Advantage subscription - https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-info-in-my-turbotax-advanta...

Use this website to check your orders and payments - http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

Use this website to request a refund of a software purchase - https://turbotax.intuit.com/support/refund-request/index.jsp

You will need to contact TurboTax support for any billing issues.

Use this website to contact TurboTax support - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Note - Support is open from 5am to 5pm Pacific time, Monday thru Friday

[Critter]

You can sign into your Turbo Tax Advantage account and under Your Product, select to Remove Product.  

Once you remove the recurring product order, the Turbo Tax Advantage subscription will be cancelled as well.

How to update your Turbo Tax Advantage account…..
https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-info-in-my-turbotax-advanta...   

How to cancel Turbo Tax Advantage
https://ttlc.intuit.com/questions/1901052-cancelling-or-refunding-your-turbotax-advantage-enrollment...

If you missed the date to cancel, see the Tip in this
https://ttlc.intuit.com/questions/1901052-cancelling-or-refunding-your-turbotax-advantage-enrollment...