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baconway96
New Member

MAC When I try to enter 2018 charitable deductions into ItsDeductible online, it freezes with a blank/dim screen. What can I do?

I am using a MacBook Pro, 2017 model with Mac OS High Sierra.

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‎June 6, 2019 11:09 AM
last updated ‎June 06, 2019 11:09 AM
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mesquitebean
Level 15

MAC When I try to enter 2018 charitable deductions into ItsDeductible online, it freezes with a blank/dim screen. What can I do?

Do you have a different browser to try to see if it is reproducible?.  I know sometimes Safari doesn't play nicely with the website.

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‎June 6, 2019 11:09 AM
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baconway96
New Member

MAC When I try to enter 2018 charitable deductions into ItsDeductible online, it freezes with a blank/dim screen. What can I do?

Good suggestion!  I tried it on FireFox and it worked fine.  Thanks for the tip.
‎June 6, 2019 11:09 AM
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mesquitebean
Level 15

MAC When I try to enter 2018 charitable deductions into ItsDeductible online, it freezes with a blank/dim screen. What can I do?

Great!   You're welcome. Thanks for reporting back.  Good luck.
‎June 6, 2019 11:09 AM
0
699
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mesquitebean
Level 15

MAC When I try to enter 2018 charitable deductions into ItsDeductible online, it freezes with a blank/dim screen. What can I do?

Do you have a different browser to try to see if it is reproducible?.  I know sometimes Safari doesn't play nicely with the website.
‎June 6, 2019 11:09 AM
0
700
Reply
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